Nike React Phantom Run Flyknit 2 - Hyper Pink (W)

Total Delivery Time = Processing Time + Shipping Time

All estimated/typical delivery time are derived from real world data collected from past orders. They are approximate times for reference only.

Processing:

The processing time begins from the date you placed your order. It usually takes 1-2 business days to process your order. Once we've processed it, we can then ship it.

For Australia Shipping Rates:

Country/ Region	Shipping Method	Order Amount	Shipping Cost	Shipping Time
Australia	Standard Shipping	$0.01 – $99.99	$10	2 to 8 business days
		$100 and above	Free
	Express Shipping	$0.01–$299.99	$10	1 to 4 business days
		$300 and above	Free

 

For New Zealand Shipping Rates:

Country/ Region	Shipping Method	Shipping Cost	Shipping Time
New Zealand	Standard International	$10	6 to 27 business days

 

Please note:

1. Shipping times will be affected during public holidays; manufacturers and couriers will limit their operations at these times. This is outside our control. Normal service resumes immediately after each holiday.

2. Please take attention that APO/FPO & PO Boxes are not accepted for Express Shipping.

3. Incorrect address details, customs clearance procedures and other issues may cause a delay in delivery.

Tracking Your Order:

You will receive an email notifying you once your order has shipped. The email will include a unique parcel tracking number. The status of your order can be reviewed by logging into hectickixs.com.au "My Account". Click on " My Order " to review your order status and/or obtain a tracking number.

It can take a few days following order shipment before the tracking number becomes active on the courier's system. If the information is not available please try again later. Please rest assured that the estimated shipping time is valid regardless of the tracking site updates.

Contact Us:
If you have any questions about our return policy, please contact us at:

• Name: HECTIC KIXS
• Address: 47B Brenda St, Ingleburn NSW 2565, Australia
• Phone: 0466964636
• Email: admin@hectickixs.com.au
  
  Business Hours: 09:00 AM to 5:00 PM (Monday to Friday)

We use AU/US sizing for our entire product range. Refer to the official size charts provided for Nike/Jordan and Adidas below to aid you in selecting the most suitable shoe size for your purchase.

NIKE/JORDAN SIZE CHART

ADIDAS SIZE CHART

At Hectic Kixs, our unwavering commitment is to maintain a marketplace where authenticity is paramount. We pride ourselves on being a trusted platform for sneaker enthusiasts in the Asia-Pacific region. Unlike other platforms, we go to great lengths to ensure that all our stock is 100% authentic.

 Each pair of sneakers that enters our platform is meticulously examined to confirm its legitimacy. While our team of experts is highly skilled, we acknowledge the human element and the potential for errors. In the rare event that you receive counterfeit sneakers, we stand by our guarantee to provide a FULL REFUND once you substantiate the authenticity issue.

For those who choose to return sneakers due to concerns about legitimacy, rest assured that a complete refund will be issued upon the return of the sneakers, after confirming their non-authenticity.

Since our launch in June 2022, not a single return has been processed based on authenticity concerns, underscoring our success in maintaining a stock of entirely genuine products. Any attempt at false returns will be met with additional fees and charges to uphold the integrity of our platform.

At Hectic Kixs, we envision creating a robust and secure community for sneaker enthusiasts across Australia and the Asia-Pacific region. We want every customer to shop with confidence, knowing that our commitment to authenticity is the cornerstone of their Hectic experience.

Please be aware that for all refund transactions, customers are responsible for the package until it is received by Hectic Kixs. Furthermore, an assessment of the sneakers for signs of wear will be conducted upon their return, before processing the refund.

Trust in the genuine quality of our stock – at Hectic Kixs, authenticity is not just a promise, but a guarantee.