At Hectic Kixs, we make sure your sneakers and streetwear reach you quickly, safely,
and in perfect condition. Whether it’s a pair of Nike Tns, Nike Tuned, or Geedup
Jumper, our goal is to deliver your order fast and hassle-free anywhere in Australia.

Shipping Options & Rates

We offer two delivery options:

• Standard Shipping – Arrives within 2–4 business days. Available free for all
orders across Australia.
• Express Shipping – Arrives within 1–2 business days. Enjoy free express
delivery when you spend $300 or more, or choose it for $20 if your order is
under $300.

Every shipment is fully trackable, so you’ll know exactly when your Shoes TN or
streetwear piece will arrive.

Order Processing & Handling

Orders are processed and dispatched promptly—most within 24 hours on business
days. We carefully package all items to protect them during transit, so your kicks and
apparel arrive in top condition.

International Shipping

At the moment, we ship only within Australia. If you’re overseas and keen to get your
hands on our gear, reach out via our contact page and we’ll explore possible options.

Why Customers Trust Our Shipping

• Fast Dispatch Times – Get your order moving within 24 hours.
• Secure Packaging – Perfect for limited-edition drops and premium apparel.
• Trusted Couriers – Reliable delivery partners for peace of mind.

We use AU/US sizing for our entire product range. Refer to the official size charts provided for Nike/Jordan and Adidas below to aid you in selecting the most suitable shoe size for your purchase.

NIKE/JORDAN SIZE CHART

ADIDAS SIZE CHART

At Hectic Kixs, our unwavering commitment is to maintain a marketplace where authenticity is paramount. We pride ourselves on being a trusted platform for sneaker enthusiasts in the Asia-Pacific region. Unlike other platforms, we go to great lengths to ensure that all our stock is 100% authentic.

 Each pair of sneakers that enters our platform is meticulously examined to confirm its legitimacy. While our team of experts is highly skilled, we acknowledge the human element and the potential for errors. In the rare event that you receive counterfeit sneakers, we stand by our guarantee to provide a FULL REFUND once you substantiate the authenticity issue.

For those who choose to return sneakers due to concerns about legitimacy, rest assured that a complete refund will be issued upon the return of the sneakers, after confirming their non-authenticity.

Since our launch in June 2022, not a single return has been processed based on authenticity concerns, underscoring our success in maintaining a stock of entirely genuine products. Any attempt at false returns will be met with additional fees and charges to uphold the integrity of our platform.

At Hectic Kixs, we envision creating a robust and secure community for sneaker enthusiasts across Australia and the Asia-Pacific region. We want every customer to shop with confidence, knowing that our commitment to authenticity is the cornerstone of their Hectic experience.

Please be aware that for all refund transactions, customers are responsible for the package until it is received by Hectic Kixs. Furthermore, an assessment of the sneakers for signs of wear will be conducted upon their return, before processing the refund.

Trust in the genuine quality of our stock – at Hectic Kixs, authenticity is not just a promise, but a guarantee.